1Acceptance of Terms
Welcome to 98ms, an online casino entertainment platform operating under the domain 98ms.win. This Terms and Conditions document ("Agreement") constitutes a legally binding contract between you ("Member" or "User") and 98ms ("Platform", "we", or "us").
By accessing, registering for, or using any part of the 98ms platform — whether via the website, mobile app, or any other official channel — you expressly and unconditionally confirm that you have read, understood, and agreed to be bound by all terms contained herein.
If you disagree with any part of this agreement, please stop using the platform immediately. 98ms reserves the right to modify these terms and conditions at any time, and notice of changes will be displayed on this page. Continued use after any changes constitutes your acceptance of the updated terms.
Important Note: These Terms and Conditions should be read together with Privacy Policy and Responsible Gambling Policy which together form the entire agreement between you and 98ms.
2Member Eligibility & Account Registration
To register and use the 98ms platform, you must fully meet the following criteria:
- Aged 18 years and above at the time of registration
- Not residing in a jurisdiction that restricts or prohibits online gambling activities
- Act on your own behalf and not as an agent or representative of a third party
- Not having any other active 98ms account (only one account per individual is permitted)
- Not previously banned or blocked from the 98ms platform
When registering, you are required to provide accurate, complete, and up-to-date information. 98ms reserves the right to request identity verification (KYC) at any time, particularly before processing your first withdrawal. Required documents may include a national ID, bank statement, or other relevant documents for verification purposes.
2.1 Multiple Accounts & Identity Fraud
Each individual is only permitted to hold one (1) active account on the 98ms platform at any one time. Opening multiple accounts to claim bonuses or circumvent set limits is a serious violation of these terms. 98ms uses advanced detection technology to identify duplicate accounts, and any account suspected of breaching this rule will be suspended immediately without notice.
Warning: Use of false identities, fraudulent information, or forged documents is a serious offence that may result in permanent account suspension and forfeiture of all existing balances.
3Deposits, Withdrawals & Financial Transactions
98ms supports multiple payment methods including FPX Online Banking, Touch 'n Go eWallet, GrabPay, direct bank transfer, and USDT digital assets. All financial transactions are processed through a 256-bit SSL encryption system, ensuring your data remains secure at all times.
3.1 Deposit Terms
- The minimum deposit is RM 30 for local payment methods and USDT 10 for digital assets
- All deposits must be made using a payment method registered in your own name
- 98ms does not accept cash deposits, cheques, or payments from third parties
- Deposits are processed within less than 5 minutes for most methods
- If a deposit is not received within the expected timeframe, please contact our support before making a second transaction
3.2 Withdrawal Terms
- The minimum withdrawal is RM 50 or equivalent value
- Withdrawals will be processed within 5–15 minutes to a local bank account
- KYC verification must be completed before the first withdrawal is processed
- Withdrawals must be made to the same bank account or payment method used for the deposit
- 98ms reserves the right to place a hold on withdrawals for security investigation purposes if any suspicious activity is detected
Free Withdrawal: 98ms does not charge any processing fees for standard withdrawals. However, your bank or payment provider may apply their own charges, which are beyond our control.
4Bonuses, Promotions & Wagering Requirements
All bonuses and promotions offered by 98ms are subject to specific wagering requirements. By accepting any bonus, you agree to comply with the following terms:
- Each bonus has its own wagering requirements, which are clearly stated in the relevant promotion terms
- Bonuses cannot be directly converted to cash without fulfilling the stipulated wagering requirements
- Only one active bonus is allowed at any given time unless otherwise stated
- Bonuses obtained through fraudulent activity or promotional abuse will be immediately voided
- 98ms reserves the right to modify, withdraw, or cancel any promotion at any time with reasonable notice
4.1 Bonus Abuse
98ms employs an active monitoring system to detect unusual betting patterns. If we determine that a member is systematically placing low-risk bets solely to fulfil wagering requirements without genuine intent to play (known as "bonus abuse"), we reserve the right to void the associated bonus and reject any related withdrawal.
Bonus Reminder: All bonus terms, including minimum bet requirements, validity periods, and eligible games, are stated in each promotional offer. Please review the specific terms of each promotion on the Promotions .
5Game Rules & Member Conduct
The 98ms platform offers a wide range of game categories including live casino, slots, fish shooting, and game shows. All games use a Random Number Generator (RNG) certified by independent international testing bodies to ensure absolute fairness.
By using the platform, you agree to:
- Play fairly and refrain from using any automation software, bots, or third-party assistance tools
- Not manipulating games through any technical means or otherwise
- Not involved in any form of collusion or cooperation with other players to gain an unfair advantage
- Not exploiting technical bugs — any winnings obtained through a system bug must be reported and will not be recognised as valid wins
- Treat all live casino dealers and platform staff with courtesy and respect
5.1 Account Suspension & Freezing
98ms reserves the right to suspend, restrict, or close any account that violates these terms without prior notice in the following cases: identity fraud, money laundering, multiple accounts, system abuse, or any activity suspected to be unlawful. In such cases, the account balance may be withheld pending the completion of an investigation.
6Account Security & Member Responsibility
Your account security is a shared responsibility between you and 98ms. We provide industry-standard security infrastructure including 256-bit SSL encryption and two-factor authentication (2FA). However, you also have an important responsibility to keep your account secure.
- Do not share your password or login credentials with anyone
- Use a strong and unique password for your 98ms account
- Enable two-factor authentication (2FA) for an additional layer of security
- Log out of your account when using a public or shared device
- Report to our support immediately if you suspect unauthorised access to your account
98ms shall not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your login credentials.
7Responsibility Limit & Disclaimer
The 98ms platform is provided "as is" without any express or implied warranties. While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that the service will always be free from technical errors, disruptions, or maintenance downtime.
To the extent permitted by law, 98ms shall not be liable for:
- Any financial losses arising from wagering activity
- Service disruptions due to circumstances beyond our control (force majeure)
- Damage to devices or data caused by use of the platform
- Game results disputed after the stipulated timeframe
- Loss of wins due to player-side internet connection failure
Important Reminder: Gambling involves real financial risk. Do not wager money you cannot afford to lose. If you or someone you know is experiencing a gambling problem, please visit the page Responsible Gaming for assistance.
8Privacy & Data Protection
98ms collects, processes, and stores your personal data in accordance with Privacy Policy which complies with international data protection standards. Your data is used solely for account management, transaction processing, KYC verification, and service improvement purposes.
We will not sell, transfer, or disclose your personal information to third parties without your consent, except where required by law or relevant authorities. All data is stored on servers protected with encryption and strict access controls.
9Responsible Gaming
98ms is fully committed to responsible gambling practices. Our platform provides a range of self-control tools that players can activate according to their individual needs:
- Daily/Weekly/Monthly Deposit Limit — Set the maximum amount you can deposit within a given period
- Loss Limit — Limit the maximum amount you can lose within a set period
- Play Time Limit — Set a daily session time limit for your gameplay
- Account Pause — Temporarily suspend your account for a break
- Self-Exclusion — Permanently close your account if needed
Players who require assistance or further information on responsible gambling may visit the page Responsible Gaming or contact our 24/7 support team.
10Applicable Law & Dispute Resolution
These Terms and Conditions are governed by the laws of the jurisdiction in which 98ms is licensed to operate. Any disputes arising from or relating to the use of this platform will first be addressed amicably through our official support channels.
If an amicable resolution cannot be reached within 30 days, the dispute will be referred to binding arbitration in accordance with the rules set by the dispute resolution body appointed by our licensing authority. The arbitration decision is final and binding on both parties.
11Contact Us
If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the 98ms support team is ready to assist you through the following channels:
- Live Chat: Available 24/7 directly from the 98ms website or app
- Email: [email protected] (response within 24 hours)
- FAQ: Visit the page FAQ for quick answers